I have already send what needed to be provided to your customer service (Payment proof).However, there is no response from any of your apartment. When I dialed again, your staff said to me that your finance department will contact me in 5 days. Can I simply interpret it as a kind of excuse or ignorance. I have already waited for my money for almost a month. How can you treat your customers like this ridiculous way?
Refund payment
Dit topic is gesloten. Maak een nieuw topic aan als je een vraag hebt.
Thats not the way it should go, but most of the times when i see a topic about refunds of payments it all gets fixed eventually. Good that you had contact with the customerservice. Maybe a moderator here on the community can check the status if you have filled in your account with your personal details.
Hi Zhengangu, there’s no need to start a second topic. I just replied to your original topic, so let’s talk there! I will close this one, so we can keep the overview.
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