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Roaming in Belgium

  • January 31, 2023
  • 2 reacties
  • 66 x bekeken

Hi, I cannot use my internet in Belgium, my roaming is active on the setting on my phone but still doesn’t work.

February 1, 2023

Hey @Laurent, welcome to our Community! What @eric says is correct. However, I checked this for you and there is no blockage on roaming on your account. It should work on your phone. What network are you connected to? Could you try to (manually) connect to one of these networks: Orange, Proximus or Telenet BASE. Please let us know if this works for you.

If this doesn’t help, please check this article. We’d love to hear from you!

2 reacties

eric
Ere-member
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  • Ere-member
  • January 31, 2023

Do you have this subscription lessen than 2 months? After paying the first two invoices they open up roaming. 


Marciano van Tele2
Moderator
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Hey @Laurent, welcome to our Community! What @eric says is correct. However, I checked this for you and there is no blockage on roaming on your account. It should work on your phone. What network are you connected to? Could you try to (manually) connect to one of these networks: Orange, Proximus or Telenet BASE. Please let us know if this works for you.

If this doesn’t help, please check this article. We’d love to hear from you!