I bought a sim only subscription through mobiel 22.08. It says I will receive a sim at the same day. Then PostNL changed date of order to 23.08. 23.08 in the morning Tele2 initiated porting of a number and my current sim has been disabled. PostNL changed the status to ‘delivered’ in the evening of 23.08, but I haven’t received a sim. So now I don’t have a mobile connection and temporary (I hope) lost my number.
It is not a first time when Tele2 ports number before customer receives a new simcard. Moreover, looks like my simcard has been lost and I don’t know what to do further (I will try to call postNl but it unlikely be useful).
Is this any offline store where I can reissue my new (not delivered) sim and finally get it? I don’t even know which id I can provide here to further investigation as I have only number of order from mobiel 3867361 .
Beste antwoord door HajarKBekijk origineel bericht