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Now that Tele2 and T-mobile have merged, I was wondering whether there is an option to upgrade my tele2 internet to T-mobile. I have a light package of Tele2 internet and I found it frustrating because it's so unreliable these days.

 

In the past, it was possible to upgrade the speed with extra price. I see that it was not possible anymore. Instead, new customers are directed to order internet from T-mobile.

 

So, my questions are: do I have an option to upgrade the speed? Or this is not necessary because maybe the Tele2 network is migrated into T-mobile?

It is not possible to upgrade your exsisting line. But you can get a t-mobile connection to replace the Tele2 one. It depends on your adress what is avaliable. Check the zip code check on the t-mobile website.

It is not possible to upgrade your exsisting line. But you can get a t-mobile connection to replace the Tele2 one. It depends on your adress what is avaliable. Check the zip code check on the t-mobile website.

Thanks for the answer. So, if I want to switch to t-mobile, do I have to cancel my subscription first? Or, can I do it directly via t-mobile? (I see that t-mobile offers the so-called free swithing service, but I am afraid this is like a trap and I have to pay double).

Use the free switch service. Your old tele2 subscription will be cancelled on the day the new t-mobile subscription starts. Remember that you must be out if binding with tele2 to avoid a ' fine'.

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