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Internet not stable for more that a week

  • 10 november 2020
  • 1 reactie
  • 70 x bekeken

Fo more than a week the internet at home is disconecting 3 or more times per day. With red Power and WAN lights in the router. In the router. And it does not reconnect for 5 minutes. This is really annoying.
The chatbot is useless. It is just there to make you spend time and tell you at the end that You have to call by phone.

Beste antwoord door Cas van Tele2

Hello @perico,
Welcome to the Community! I will do everything I can to optimise your connection. 

Thank you for your explanation! The first thing I wonder is whether you use WiFi or wired internet?  What always helps is a powerflip. This sounds technical but it's quite simple. I looked for an article where all this is described, check it out here: Internet problems, how to fix it.

I would like to hear from you if it works! :thumbsup:

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  • Oud Moderator
  • 870 reacties
  • Antwoord
  • 11 november 2020

Hello @perico,
Welcome to the Community! I will do everything I can to optimise your connection. 

Thank you for your explanation! The first thing I wonder is whether you use WiFi or wired internet?  What always helps is a powerflip. This sounds technical but it's quite simple. I looked for an article where all this is described, check it out here: Internet problems, how to fix it.

I would like to hear from you if it works! :thumbsup: