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Internet Disconnect and high ping

  • 13 januari 2019
  • 2 reacties
  • 202 x bekeken

I have internet disconnects all the time and the ping is too high,

I can't finish my work because of this disconnect ,

Kind Regards,

Cristina Begolo

Beste antwoord door eric

Call the customer care tomorrow. They can do a line measurement. Make sure your computer is connected via an ethernet cable to exclude the wifi network.
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eric
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  • 13 januari 2019
Call the customer care tomorrow. They can do a line measurement. Make sure your computer is connected via an ethernet cable to exclude the wifi network.

Hi Christina,

Hopefully the problem is solved by now, if not please let me know!

Regards, Kevin