Dear all,
since morning we have not had broadband connection.
Media access gateway error message: Your DSL connection is down. Verify that your MediaAccess Gateway is correctly connected to your phone line.
Modem: Technicolor TG789bvn.
Tried to restart it a couple of times (switching off/on) without any effect.
Could you please help with that?
beantwoord
DSL connection is down
Beste antwoord door eric
Call the customer care, they can do a line measurement and if needed send an engineer.
Bekijk origineel berichtDit topic is gesloten. Maak een nieuw topic aan als je een vraag hebt.
+12Call the customer care, they can do a line measurement and if needed send an engineer.
Fixed, thank you!
I see the problems should be fixed after the call. If not we of course would love to be notified so we can resolve the problem.
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