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S22 Pre order - Factuur Ontbreekt

  • 3 March 2022
  • 1 reactie
  • 65 x bekeken
A

Maybe someone can help.
Samsung declined my request for promo earbuds.
I have purchase s22 via Tele2.
details: Je bestselling van 9-2-2022 met bestelnummer 69067988
Samsung provide explanation that my purchase is not legit, invoice is missing. Documents, email I received from Tele2 and Delivery note I received with device, are not valid.

Last time I also had the same problem and I at the end I did not get the gift. Now I need it because I released headset connector is missing :)

 

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Beste antwoord door Marciano van Tele2 4 March 2022, 10:36

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1 reactie

Marciano van Tele2
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Hey Aleksandar, I’m happy to help! You’ll need a hardware factuur indeed. Thanks for sending me your IMEI-number already. I just requested your hardware factuur. My colleagues are usually really quick with sending them, so I expect you to receive it very soon. 

Please let us know in this topic when you receive it, and I hope you’re gonna enjoy those Galaxy Buds and your beautiful new S22! :smile:

Vind het antwoord op jouw vraag in de Mobiele- of Thuis Wiki: https://forum.tele2.nl/knowledge-base
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