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Please I need to use my cellphone, I need to receive texts and the network is not working!

Do you have a network connection? Can you scan for networks manually? Did you reboot your phone after arrival?Did you check your phone settings? Especially the APN: internet.Tele2.nl


Yes I did but it’s still now working! =/


Hey Ramom, good of you to come to the Community with this question.

There was an automatic blockages on roaming international on your account. I removed it right away, so you should be able to call, text and use internet again. If you haven’t connected to a network within 30 minutes, please restart your phone.

Please, let me know if everything works for you again! :smile:


Hey guys, I need your help. I’m in Portugal and there’s no network connection…I cannot call, text or data, nothing is working….can anyone here help me please?


Hey Gustavo, I’m here to help you! For you it was the same, there was an automatic roaming blockage. I just removed it, so you should be able to find a network connection in no time. Let me know if everything works again. 

If you need us next time, please start a new topic. The Community is here for you! :smile: