beantwoord

Having issues with sim card subscription

  • 23 March 2021
  • 2 reacties
  • 61 x bekeken

Hi everyone, I just ordered a tele2 mothly terminable sim card online and it delivered yesterday. I switched from lycamobile to tele2 and requested a number porting service, but after inserting and unlocking the sim card, there is neither mobile network connection nor a new available number to dial. I tried to create a mijntele2 account to activate my sim card, however it says both numbers I entered( the lycamobile and the temporarily tele2 one) are not in tele2 system.

What can I do to solve this issue? I’m so confused and unoriented now.

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Beste antwoord door eric 23 March 2021, 15:54

Bekijk origineel bericht

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2 reacties

Reputatie 7
Badge +12

Your tele2 subscription will start working on the day that your Lycamobile number is ported to Tele2.

Reputatie 7
Badge +12

Hey, welcome to our Tele2 family and don’t worry we are here to help!  What Eric says is true. However, I see that your sim card is active now. So, that’s a good thing! Please, let me know if everything works for you. 

If you need any help, don’t hesitate to reach out. I’m here for you!