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Hi, 

I came back to the Netherlands and i got new sim card but there's no service,I tried to activate it following the instructions on the website but it didn't work!

Hey @abboud.eido,

First off, welcome back! Where you on holiday? I hope you had fun!

I'm happy to help you activate your new sim card. Please send me the following info in a private message: date of birth, zip code + house number and last 4 digits of your IBAN. We'll have to do another check, that consists of 4 questions about your subscription.

I look forward to your message! 😄

Kind regards,

Marciano

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