beantwoord

cancel sim only subscription

  • 11 January 2021
  • 5 reacties
  • 179 x bekeken

I need to cancel my sim only subscription. How do I do it. I have 0 month contract. I tried calling the customer care but it speaks in dutch and I do not know it. Please can someone help.

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Beste antwoord door eric 11 January 2021, 23:46

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even though i managed to choose the english option, at point of time after taking all i outs, the system keeps on speaking in Dutch and kind a keeps on saying the same thing. Please help.

Reputatie 7
Badge +12

Just use the dutch option, most agents talk englisch. You have a ubscription with one month cancellation period. So, cancell tomorrow and it ends 12 feb.

Thank you.

 

0 months contract is what it says when I go to https://www.tele2.nl/my/abonnement. You may refer the screenshot attached. 

However apparently I do not know Dutch so I do not understand what it days. Is it possible to help me from here? 

 

Can you please confirm the 

Sorry for leaving the last message incomplete. Please ignore the last part. 

Reputatie 7
Badge +12

You do have to call. That can not be done via this forum.