On Wednesday 16th August, I cancelled my Tele2 mobile subscription. I received an email confirmation from Tele2 stating “Your subscription will be terminated on September 16, 2023. Your mobile number [removed by moderator] will also expire.”
Yesterday on September 12th, I registered with my new provider as the 16th September was approaching and I wanted my number to be ported and not expire. However, I then received an email from Vodafone stating that Tele2 had informed them that my number could only be transferred to Vodafone on 16th October.
Could you please assist? I want my number to be released/ported over on 16th September, that is why I cancelled it one month earlier on 16th August.
Beste antwoord door carbearBekijk origineel bericht