Hello,
I have been waiting for over 2 months for my refund and I am desperate to get some help. After multiple contacts with the customer service department, I still have no information nor refund. Please help me as soon as possible. I made an order on December 1 for new contract including iPhone 12 pro 256 GB and received a cancellation from Tele2 on December 9 (after my order was initially confirmed). I never received any notification and after multiple contacts nobody could help me to get my refund. PLEASE contact me ASAP. I am entitled for a refund of 340.69 EUR. I am really worried that I won’t receive my money back.
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