beantwoord

Why is it so hard to cancel Thuis Internet?

  • 18 February 2021
  • 2 reacties
  • 50 x bekeken
Pedro Teixeira

I called Tele2 team 2 weeks ago to cancel my Thuis Internet. And by the tone of the voice of the caller I knew something was off… And as per expected no action was taken and I am being charged for the month of February 2021, no communication on my email or phone. Nothing, nada.

 

I thought cancelling internet was just an issue back in my country, but I guess it’s a worldwide tactic.

 

PLEASE HELP ME CANCEL MY THUIS INTERNET!

 

Thanks!

icon

Beste antwoord door eric 18 February 2021, 17:29

Bekijk origineel bericht

2 reacties

eric
Rank
Reputatie 7
Badge +12

There is always a one month cancellation period. If you were out of binding, this is easy. If you are in binding, you need to send some proof of your movement to avoid a cancallation fee.

Welkom bij de klant-helpt-klant Community van Tele2 Thuis. Tele2 mobiel bestaat niet meer en heet nu Odido.
pipodeclown
Rank
Reputatie 7

You should be getting a confirmation, otherwise better call again.

Ik ben een helpende klant in de community. Tele2 moderators hebben “... van Tele2” in hun community naam. Zorg dat je klantnummer en 06 nummer zijn ingevuld op je community profiel, dan kan een Tele2 moderator je sneller helpen.

Reageer


Gebruikersvoorwaarden