Hi! I have fiber via T Mobile and I have Mobile via Tele2.
I had separate logins on each site with the same email address.
The system assigned my T Mobile account to Odido, meaning I can't log in with my Tele2 password as it likely conflicted. The information was also NOT joined.
I tried to get help over the phone but they weren't able to assist. I tried bringing the mobile subscription to be seen with the account I can use to log in but I get an error message that my phone number is already linked to another account.
I saw that sometimes your moderators help by unlinking phones from old accounts so we can link to new ones. Would anybody be able to help me? Thanks!
Beste antwoord door Marciano van Tele2Bekijk origineel bericht