Hi! I have fiber via T Mobile and I have Mobile via Tele2.
I had separate logins on each site with the same email address.
The system assigned my T Mobile account to Odido, meaning I can't log in with my Tele2 password as it likely conflicted. The information was also NOT joined.
I tried to get help over the phone but they weren't able to assist. I tried bringing the mobile subscription to be seen with the account I can use to log in but I get an error message that my phone number is already linked to another account.
I saw that sometimes your moderators help by unlinking phones from old accounts so we can link to new ones. Would anybody be able to help me? Thanks!
![](https://uploads-eu-west-1.insided.com/tele2-nl/attachment/ba9d4f62-46e2-4b47-8fce-642a1b6fbf0f.png)
Beste antwoord door Marciano van Tele2
Bekijk origineel bericht