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beantwoord

I can't register my email address


I just activated my new simcard and tried to register and login to MIJNTELE2.
However it always came back with this message:
"Something went wrong. Try again later." -- translated from Dutch.

Could Tele2 team please help to register my account?

Thanks

Beste antwoord door Petra van Tele2

Hi, welcome!

New customers are currently experiencing problems activating their MyTele2 account. The cause of the problem has been found, in the upcoming IT Release this problem will be solved.
After June 4, 2019, you can activate a MyTele2 account without any problems. For now our apologies for the inconvenience.

Regards Petra
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4 reacties

Petra van Tele2
  • Oud moderator
  • 142 reacties
  • Antwoord
  • 23 mei 2019
Hi, welcome!

New customers are currently experiencing problems activating their MyTele2 account. The cause of the problem has been found, in the upcoming IT Release this problem will be solved.
After June 4, 2019, you can activate a MyTele2 account without any problems. For now our apologies for the inconvenience.

Regards Petra

Petra van Tele2
Have you been able to activate your MijnTele2 account ?

  • Auteur
  • Durft te posten
  • 1 reactie
  • 5 juni 2019
Hi Petra,

Thanks for asking. I’ve been able to register my email address after contacting customer service and they gave me a link to activate the account.
This problem is solved.

Thank you,
Zakki

Petra van Tele2
Ah good to hear Zakki, you're welcome!. I will therefore close the topic.

Have a nice day! Best regards Petra