Reacties geplaatst door Kelseyjane

2 Reacties

K
KelseyjaneAan het warmlopen
gevraagd in Mobiele abonnementen

Cancel mobile phone subscription - wrong date

I tried to port my number last month on 16th August. Tele2 said I could not, and that I had to cancel my subscription and wait a month. So I cancelled it, and have waited four weeks until now. Now, I am trying to get a new subscription with another provider, and you’re telling me I need to wait another month? I cancelled my subscription and waited the required timeframe. I would like to have my number ported over this week. I can’t seem to edit the post to remove my number...

3
WhTurner
Goldmember
7 maanden geleden
K
KelseyjaneAan het warmlopen
gevraagd in Netwerk en verbinding

Roaming block in all of EU and UK

Hi Kelsey, welcome to our Community, and wow, great to see that you're traveling so much! What's your next destination? I completely understand that you want and need a connection abroad. In some cases there is indeed a barring on international roaming at the start of the subscription, but don't worry, we can easily fix this. I wish you would've come to me before your other travels, but I'm glad you're here now. I removed the blockage for you right away!You will be able to connect to our supported networks abroad from now on. For more information on prices and networks abroad; see this page.I hope this helped you prepare for your next trip. If you have any other questions, please feel free to ask me. I'm here for you! 😄 Hi Marciano,Thanks for getting back to me so quickly. I am going to the UK and then Paris next. Thanks for your help, great that you have been able to lift the international barring. Thanks,Kelsey

3
Marciano van Tele2
Moderator
9 maanden geleden

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