Reacties geplaatst door SaraElkayal

5 Reacties

I
ilse237Starter
gevraagd in Algemeen

MijnTele2 koppelen

Hey @SaraElkayal good to see that you found this topic. I checked it for you and there was indeed an older account linked to your mobile number. I removed this account, so you will be able to make a new one via this page. Once you have your new account, you can add your subscriptions to it. Will you let me know if it works for you? I'd love to hear from you! 😊  Thank you! It worked 🎉

7
Marciano van Tele2
Moderator
11 maanden geleden
I
ilse237Starter
gevraagd in Algemeen

MijnTele2 koppelen

Hello, have the same problem here .. I can sign in with my email, but when I try to add my phone number, it says: "this subscription is already linked to another account.. first unlink the subscription" and I don't know how to do that.

7
Marciano van Tele2
Moderator
11 maanden geleden
Marciano van Tele2
Moderator
Marciano van Tele2Moderator
gepubliceerd in Smartphones en Instellingen

FAQ en levertijden Apple iPhone 14 | 14 Plus | 14 Pro | 14 Pro Max

Hi @SaraElkayal nice to see that you choose the iPhone 14 Pro Max! I see that you ordered a new subscription with the phone. The easiest way to renew your subscription is to choose for a renewal (verlenging) with a phone. That way your current subscription will automatically extend to your new contract when your phone arrives. In your case; you ordered a new subscription with a phone. Did you ask to keep your current number (nummerbehoud) via this page? If yes, then we will automatically stop your current subscription when your phone arrives and your new subscription starts. If you didn’t do this yet, please follow the steps on the link above. Keep in mind that there will be 1 month notice period before your old contract stops. We will keep you up to date about your number retention through SMS. Thank you for responding 😊I'm trying to follow the steps on the link but it keeps saying that The entered mobile number is not a Tele2 number. I don't know what I am doing wrong 

91965108
Johrick van Tele2
Moderator
1 jaar geleden
Marciano van Tele2
Moderator
Marciano van Tele2Moderator
gepubliceerd in Smartphones en Instellingen

FAQ en levertijden Apple iPhone 14 | 14 Plus | 14 Pro | 14 Pro Max

HiI have existing subscription for calls/data from Tele2, it is Tele2 Sim Only, it does not have payment for phone and it will end in March 2023 On October 30th I ordered iphone 14 pro max with subscription but I'm confused about what should be done..  Do I need to renew my subscription or it will be extended when I get the new phone?

91965108
Johrick van Tele2
Moderator
1 jaar geleden
Marciano van Tele2
Moderator
Marciano van Tele2Moderator
gepubliceerd in Smartphones en Instellingen

[Info] Levertijden Apple iPhone 14 Pro Max

Please can you tell me when I can expect my phone?The Order number is  77068889 ​​​

54017403
Marciano van Tele2
Moderator
1 jaar geleden

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