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HelpmeinenDurft te vragen
gevraagd in Bestelling en levering

Change subscription while waiting for phone delivery

Hi, I have placed an order for a phone + subscription. I see now a better deal for the subscription (free 5G network)while placing the order I have asked the attendant that if a better deal came (for Black Friday for instance) if I could change the subscription while keeping the same order - as I order the iPhone 14 pro and there is a delivery time. He confirmed that was possible while I still haven’t received the phone and before activate the new subscription.now I have contacted Tele2 for that and they say this is not possible! Only way would be to cancel this order and get back to the end of the line for the iPhone.Thanks!is this really the case? Can I change for the current subscription being sold or it is not possible at all ( i felt for a lie of a agent to sell me the phone?)? 

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eric
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1 jaar geleden

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