Topics gestart door marcelklee

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M
marcelkleeAan het warmlopen
gevraagd in Vast internet

(English) Internet speed slow and stability issues

Dear Tele2 - Support Team, I am reaching out to you because the Internet access at our place is hardly working at the moment.  As we took over the contract from the previous tenants, it seems that our router is already six years old and might be the source of the problem. The router is an Davolink DV-2020. In general, the Internet speed, if it is working properly, is sufficient, but currently it takes several seconds and sometimes minutes to open simple webpages which makes the Internet almost useless. Is there any chance to swap the router with a newer one? Thank you in advance and best regards!  

6
Igor B
4 jaar geleden

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