Reacties geplaatst door David Kovacs

2 Reacties

D
David KovacsAan het warmlopen
gevraagd in Vast internet

Terminated contract

Hi David, I looked into it for you as promised and I’m happy to clear things up. I see that your subscription was supposed to be terminated on December 1st, but something went wrong and caused your subscription to keep running. Good nieuws! We terminated your subscription again and your subscription will stop on the 3rd of March. You will get an invoice for March that you will have to pay, but don’t worry – we will compensate the costs made from the moment your subscription was supposed to stop originally (01-12-2022) until 03-03-2023. The payment for the period of 03-03-2023 – 31-03-2023 will also be deposited on your account afterwards. 😊 Please don’t forget to send us back the hardware. Do you have an empty box at home that you can use? If not, I will ask my colleague to send you one. You can send the hardware to this address: Tele2 Return Service Antwoordnummer 10020 5140VB Waalwijk Please save your shipping receipt, until you’re sure that we received the hardware. You can read

7
Marciano van Tele2
Moderator
1 jaar geleden
D
David KovacsAan het warmlopen
gevraagd in Vast internet

Terminated contract

Hi @Marciano van Tele2 Thank you very much your reply [personal information hidden by moderator]Please help me to solve the problem because I canceled in november 2022 so the tele 2 charged me 3 month extra and I called the customer service every month they said yes we'll fix it. I would like to get the refund back please .Looking forward your reply Best Regards David Kovacs     

7
Marciano van Tele2
Moderator
1 jaar geleden

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