Reacties geplaatst door chanshawnkit

3 Reacties

C
chanshawnkitAan het warmlopen
gevraagd in Netwerk en verbinding

No connection in Ireland

You’re welcome! Hmm that’s weird… So before you arrived in Ireland, your data still worked? Can you try restarting your phone first? If this doesn’t resolve things, please check if there are two ‘Three’ or ‘3’ networks you can manually connect to. According to our page, there are two of them, but only one of them supports 4G. See: https://www.t-mobile.nl/mobiel-abonnement/buitenland/dekking-buitenland Let me know if this helped!  Hi Marciano, Yup got it resolved through that, thank you very much - you’re a lifesaver!

7
Marciano van Tele2
Moderator
2 jaar geleden
C
chanshawnkitAan het warmlopen
gevraagd in Netwerk en verbinding

No connection in Ireland

Hi Marciano,   Thanks for getting back, and Ireland is great! Would appreciate immediate help - I am using an iPhone X and cannot seem to connect to ‘3’ or ‘3 (3G)’, nor would it give any response. I saw some previous posts on people having their accounts blocked by accident - would it be a similar issue? Hey Shawn, you are absolutely correct! For some reason I couldn’t get into your account yesterday to check if there was a blockage on roaming, however just now I was able to get in and there was indeed the blockage. I removed it right away, so you should be able to use your data again. Please let me know if it works for you!  Hi Marciano, Thanks for the quick and speedy update! Glad to hear the blockage is cleared, but I am still unable to connect to roaming; even after setting my roaming on automatic or manual to ‘3’. Any other suggestion for diagnostics?

7
Marciano van Tele2
Moderator
2 jaar geleden
C
chanshawnkitAan het warmlopen
gevraagd in Netwerk en verbinding

No connection in Ireland

Hi Marciano, Thanks for getting back, and Ireland is great! Would appreciate immediate help - I am using an iPhone X and cannot seem to connect to ‘3’ or ‘3 (3G)’, nor would it give any response. I saw some previous posts on people having their accounts blocked by accident - would it be a similar issue?

7
Marciano van Tele2
Moderator
2 jaar geleden

Badges

Toon alle badges
Gebruikersvoorwaarden