Reacties geplaatst door Eviconsta

2 Reacties

E
EviconstaAan het warmlopen
gevraagd in Mobiele abonnementen

why is my contract still not cancelled?

HeyMarciano, why am I still being billed? I had asked for the contract to be cancelled upon termination. The aimstopped working 17 days ago, so why is the direct debit atill not cancelled?even if the termination would happen on the 20th of july as per your message above, this doesnt explain me being charged for a full month!  why is it ao difficult for tele2 to terminate a contract as per agreement? Seeing other posta on the forum , i am not the only one having troubles with this. Off boarding of customers should be as important as taking them live on your services. This is unacceptable 

4
C
2 jaar geleden
E
EviconstaAan het warmlopen
gevraagd in Mobiele abonnementen

why is my contract still not cancelled?

Hey :) i sent the online form and i also called the customer service because when i submitted the form i  didnt receive an email confirmation.Right after i posted this, the sim card stopped working so i assume the contract was indeed cancelled as requested:)

4
C
2 jaar geleden

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