I have my contract for a half year already, but can't use any service outside the Netherlands. Tried rebooting network settings, roaming settings, didn't work. Called to support and they told me that it should work, on their side it looks like I should have service in EU. My friend and I has the same issue. Both android and iOS.
No connection & internet outside of Netherlands.
Hey, great to hear that it works for you now! I'm happy to look into it for her. Please send me a private message with her information: 06-number, e-mail address, zip code + house number and last 4 digits of her IBAN. 😊
Hey
Yes, it's work!))
But we have the same problem with my girlfriend number. She don't have the connection to. Maybe you see her number in system, she registered with the same address that I. Maybe you can fix it to?
Hey
Hi, where are you exactly? Which country and which network are you connected to?
I am in Spain ( Canary islands), try to connect to a lot of network that in the list in settings.
Hey
No, problem is still here (( I try all things but it doesn't work(
Hey
Hi
When customer care validated that there are no roaming barrings, than search for mobile networks on your phone and select one which is presented. If that one is forbidden, do the same search and choose another.
![](https://uploads-eu-west-1.insided.com/tele2-nl/attachment/459caf4c-12d6-47db-b0d5-e04dcc260b58.png)
![](https://uploads-eu-west-1.insided.com/tele2-nl/attachment/1a37582f-8bcf-4cac-bca8-4ac321c1a272.png)
Hi
When customer care validated that there are no roaming barrings, than search for mobile networks on your phone and select one which is presented. If that one is forbidden, do the same search and choose another.
Tried it, but it didn't work. The always say that "Selected Network unavailable"
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