I did my subscription last saturday the 9 october 2021.
The request was to move ftom lycamobile to tele2 and have the same number.
My subscription started on 11 october and my sim card that i have was also deactivated on the 11 october at 8.30 morning.
I have been waiting for 2 days for my new sim card and nothing received.
Customet service yesterday said it was sent.
Today there is another answer that i have to wait for another 3 working days to receive my new sim card.
How come ? Why did you deactivate my number yesterday since delivering of a sim card require a lot of days.
Now i am disconnected. Can not use my number. Can not log into digid app or do any communication with anyone.
What do you consider this ?
Is this a service? Disconnecting people before delivring the active sim cards.
Beste antwoord door carbearBekijk origineel bericht