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M
MB7Starter
gevraagd in Facturen en kosten

why am I being charged so much?

I didn't receive an invoice via email this month but Tele2 tried to take 33€ off of my bank account. My charge should be around 14€.I thought I was being a good customer by paying off my phone early, but instead it seems like I'm being charged again for something I already paid off. I requested a refund through my bank and I have received it. Now Tele2 has sent me a text to say I need to pay. I refuse to pay until I get an invoice for the correct amount or an explanation as to why I need to pay extra.Why have I been charged extra? 

4
M
3 jaar geleden

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