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FTourayDurft te vragen
gevraagd in Bestelling en levering

No Refund after two months

Hi,I am not sure if I am at the right platform but I made an order from Tele 2 since 8th of January 2021 which was canceled that very day, but I have not received my refund still. I will take this opportunity to admit how disappointed I am that first of all I got misled by one of your agents into ordering a phone that she promised will be delivered on time before my travel abroad, I specifically asked her if she was sure that it will be delivered before I leave and she confirmed. I had to cancel the order the same day, I received a confirmation from you that the order has been cancelled, but what I don’t understand is why is it taking so long to get my money back, it’s been two months for something I was promised will take two weeks. I am running out of patience, because I am a student and I got pending bills to pay out of that money. It is definitely not fair. I need that money refunded as soon as possible, I am running out of patience for the endless calls I have been making and noth

2
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3 jaar geleden

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