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n.yakovenkoAan het warmlopen
gevraagd in Mobiele abonnementen

New subscription - but sim card not provisioned

Hello!I’ve purchased a new galaxy s21 + tele2 subscription this month.The phone obviously came with the card and the contract states it will be active on 18th of February.I tried the card before that - and it was always = ‘sim card is not provisioned’.OK, I thought I just have to wait till the date of activation.But it didn’t become provisioned by 18th, or 19th, or 20th. Tried to call support line but could not get through.Tried this sim card in different phones - got same results.I am unable to register with this sim card in Tele2 portal as well.Please help.

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3 jaar geleden

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