Reacties geplaatst door Martynas Balsys

1 Reactie

M
Martynas BalsysDurft te posten
gevraagd in Facturen en kosten

Getting invoice after canceled contract

Hey @Martynas Balsys, thanks for sending your phone number, I looked into it for you and I’m happy to clarify. Your contract expired on 19-10-2022, however your subscription will keep running automatically, so you’re always connected, until you cancel your contract. I see that you cancelled your subscription on 2-01-2023. You always have 1 month notice period, so your subscription expired on 2-02-2023. With us, you always pay afterwards, so the invoice you received this month was for the month of January - period: January 1 - 31 (you can check this on the invoice), and you will receive one last invoice next month for the month of February (February 1 - 2), so don’t worry, you will never pay too much and the invoice will only be for those last few days of your subscription, so not for the whole month of February.I hope this clears everything up for you. If you have any questions, please feel free to ask me. Otherwise I wish you a great day and I hope you have an amazing time abroad! Kin

3
Marciano van Tele2
Moderator
1 jaar geleden

Badges

Toon alle badges
Gebruikersvoorwaarden