Reacties geplaatst door Mia Hao

4 Reacties

C
ChrisuDurft te posten
geplaatst in Bestelling en levering

Refund cancelled subscription

Same here. I will only wait for 14 days. If no refund, then chargeback. Tele 2 has to pay for the chargeback fee. This is the cost they should bear for not obey the consumer peotextion law. The worst customer experience ever.

9
C
3 jaar geleden
M
Mia HaoAan het warmlopen
geplaatst in Bestelling en levering

Failed to pick up my phone from AMP

I will never try tele2 again. No trust. Having a full refund back is my only request Now.

7
M
3 jaar geleden
M
Mia HaoAan het warmlopen
geplaatst in Bestelling en levering

Failed to pick up my phone from AMP

My order has been cancelled. Why? Is it the only way to handle my case? I have input my ID info When I make an order. Everything was fine.  I gave the guy the valid ID I used to order. I suspect the guy made a typo. Why He changed the ID type in three contract without checking with keep first and closed the contract at the end. it left me no choice But making a chargeback If i don't hear anything back if i can receive the order from you. 

7
M
3 jaar geleden
M
Mia HaoAan het warmlopen
geplaatst in Bestelling en levering

Failed to pick up my phone from AMP

Thank you, Cas. He said he typed in my ID number but failed to get to the next step. The number itself matches with the record. So He suspect that the ID type is not right. So He changed the ID type and failed again. He told me that he cannot try it again. I have to contact tele2 to use another type of ID and generate a new contract. 

7
M
3 jaar geleden

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