I am a new customer of Tele2 internet service, Client number: 7279014
I think someone has hacked into my network. The Router model "Technicolor TG789bvn" doesn't seem to have a MAC filtering so I am not able to filter the known device MAC address. I am afraid that my personal details and network will be misused by someone else.
Attached to this mail is the "Wi-Fi inspector" app screenshot of the devices connected to my network. Note the device circled in red "Linux.lan*
" and its MAC address. The MAC address itself is very fishy since it only has just one letter different from my technicolor gateway MAC id. The tele2 (192.168.1.1) network page showed an empty space for the same device (an empty space with no MAC or what so ever between the other known devices) and only the app found out the "hiding" device in my network. Refer to second image "Network login page" with red box added for the "blank device" among the known devices. (Note: Sweex is the portable wifi I use for my laptop)
Telephonic help from Tele2 customer care doesn't seem to work and I was directed to complaint on the same in the forum in my second telephonic conversation with customer care.
Please do the needful at the earliest!