first, I am sorry to write English, but I can not speak Dutch well :(
I am use the 'technicolor' modem, and I received them last Thursday. also I received the SMS that I can use the installation.
so I installed the modem by myself.
BUT I have many problems....
Before I talk about the problems, I did everything already what I can do.
1. DNS server is not responding.
2. The power button is always "RED" (first color when I turn on the power button is orange color, but it soon becomes the red color.)
3. DSL and Internet light are not light on.
4. sometime TV and Wifi light are blinking.
5. I can't access to router (192.168.1.1)
and I tried to call costomor service, but I don't know which button to press that.
if you know that, please let me know that also...
Beste antwoord door Su van Tele2
Is your problem already fixed? If not, I would like to receive your name, address, zipcode, residence and customernumber in a private message.