Dear Tele2 community,
I recently moved within Amsterdam and decided to go for Tele2 as my internet provider. Unfortunately I was contacted by KPN earlier today that our apartment is not yet connected to the network and that they need to do some handy work for our internet to work properly.
As I registered on 2. Feb and the earliest possible date that this work can happen is the 1. March, this leaves me with a whole month without internet.
Me and the Mrs. work from home on a regular basis and need a stable internet connection so the customer support from KPN advised me to get in touch with my provider to enquire about a temporary solution to bridge the time until the work in our apartment is done.
Has anyone experience with this as I could not find a related topic in the forum?
How to approach the situation?