I'm without internet at home for the third day now. I have contacted the klantservice and they said I should receive a message for an appointment with the technicien from KPN within 24 hours. I should have received then yesterday. Instead of 24 hours, 48 hours have passed and I have not receive any message for an appointment yet. I'm trying to imagine how much time should it take until the KPN engineer comes and fixes the problem.
What is extremely annoying is that tele2 does not offer any alternative and temporary solutions unless you have a phone contract with them. HOW SHOULD I KNOW THAT ?!!!!
Tele2 must be able to provide a sim card for any of its customers until the internet is fixed and not only for those who have phone contracts with them.
Any thoughts about what to do ??
I have been calling the klantservice for the past three hours, and its busy !!