Topics gestart door nick14235234534

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nick14235234534Aan het warmlopen
gevraagd in Facturen en kosten

Wrong invoices

Hello!In July, I ordered a sim card through your website.The next day, as soon as I realized that you did not provide eSim, I called the support service and canceled the order (July 16, 2022). The specialist said the order was canceled.On August 15, I received an invoice for payment (Kenmerk: 2223/1.21381012) (why?).On August 17, I called customer service again. I was told that I had not canceled anything and that it was possible to end the subscription now. Again the specialist said that the subscription was canceled.I paid the bill.Today, September 13, I received an invoice again (Kenmerk: 2223/1.21381012). 1. Cancel the invoice for payment!2. Return my money.3. Remove all my data from your database.

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1 jaar geleden

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