Now whay i must pay for abonamet ( i whas take this abonamet for new phone ) when you not finish my contract. i sign document for 3 thing .. abonament new simc card and new phone ... and you give me already 1 from this 3 products. Now i see only 2 way to exit from this problem .... 1 . you cancel this new abonament or 2. i will be pay only for abonament... BECAUSE WHAY I MUST PAY FOR PHONE WHEN I DONT HAVE THIS STUPID PHONE!!!!!!!! .and i dont care its contract by typhone.nl ... this 3 products are from tele2. Now for you is eazy to say.... we cant do nothing you need pay for nothing ..... i fight now for my right almoust 2 months and i still dont see any help.
Beste antwoord door Maris van Tele2
Typhone is responsible for the shipment of your phone, we pay Typhone for taking that responsibility.
We have looked at your account en Typhone needs to send use a email with information why the order must be canceled.
Only if they say that you didn't receive your package it's possible to cancel the contract.