I had several contacts with customer service, but somehow the problem is not solved. I moved to another operator on 23-12-2019, but still receiving bills since then. I was instructed to pay the bills not to face credit note degradation. Finally I got a confirmation that my account was closed on 7th of May and I was going to receive a reimbursement. Yet I got another bill on 19th of May and the amount was deducted from my account on 23rd. Not to mention I wasnt reimbursed. I wonder if I can reach someone here, that can solve this problem once and for all.
Thanks in advance
Beste antwoord door Rox van Tele2
- First name + last name
- Full address details
- Date of birth
- Last 4 digits of the IBAN number known to us