I'm quite desperate after calling the customer service several times. I simply just can't receive any text messages from abroad, including OTP messages from my banks. I checked I have my roaming on, and the abroad settings in tele2 app seems to be alright + i just got my simcard replaced. I can receive sms from the dutch numbers but not from abroad. Do you maybe have any solution or ideas cos I'm completely clueless:(
Beste antwoord door Cas van Tele2
Welcome to the Community! I'm going to check in with you right away to see what's going on with receiving text messages.
Thanks for the clear explanation. I immediately grabbed your information and I see that you have been in contact with my colleagues yesterday. A case has been created for our technical department and they will now look into this. I expect an update from the technical team next week, possibly they will contact you by phone. This we will have to wait and see, hopefully they will find a solution.
If you have any questions feel free to ask. The Community is ready for you!