Travelled abroad and lost connection... Customer service (very politely) said: "Oh, sorry, we are migrating to new system so only thing we can do is to send you new sim card..."
So, I am basically unable to use the service I am paying for. Can't use anything connected with my phone number. Can't connect remotely to work, can't pay bills via online banking, can't receive info, mails unless connected to wireless etc.... For a Month.
All things considered, are there grounds to cancel the subscription?
This is the worst service EVER!