contract termination


I just called via Phone to terminate my contract, and it shouldbe from 10.01.2019. I just got mail that they will terminate my contract but with date 1.10.2019......🤦🏻
what now? do i get new confirmation?

icon Beste antwoord door Arjan van Tele2 11 januari 2019, 09:38

Hi TomaszDOB,

I don't know what went wrong in the notification, at this moment your contract is terminated

Kind regards,

Arjan

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5 Reacties

Reputatie 7
Badge +4
Than you can call back.
and waste another 15 min to explain all, thanks
Reputatie 7
Badge +4
Well, if the disconnect is confirmed on another date than you expect, you need to take action and disconnects from subscriptions can only be handled by phone. The choice is yours.
Reputatie 6
Badge +1
Mybay is a notation error. In Dutch 10-1- means january 10 in English it's october 1 🙂
Reputatie 5
Badge
Hi TomaszDOB,

I don't know what went wrong in the notification, at this moment your contract is terminated

Kind regards,

Arjan