beantwoord

I can't register my email address

  • 22 mei 2019
  • 4 reacties
  • 204 x bekeken

I just activated my new simcard and tried to register and login to MIJNTELE2.
However it always came back with this message:
"Something went wrong. Try again later." -- translated from Dutch.

Could Tele2 team please help to register my account?

Thanks
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Beste antwoord door Petra van Tele2 23 mei 2019, 10:20

Hi, welcome!

New customers are currently experiencing problems activating their MyTele2 account. The cause of the problem has been found, in the upcoming IT Release this problem will be solved.
After June 4, 2019, you can activate a MyTele2 account without any problems. For now our apologies for the inconvenience.

Regards Petra
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Dit topic is gesloten. Maak een nieuw topic aan als je een vraag hebt.

4 reacties

Reputatie 4
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Hi, welcome!

New customers are currently experiencing problems activating their MyTele2 account. The cause of the problem has been found, in the upcoming IT Release this problem will be solved.
After June 4, 2019, you can activate a MyTele2 account without any problems. For now our apologies for the inconvenience.

Regards Petra
Reputatie 4
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Have you been able to activate your MijnTele2 account ?
Hi Petra,

Thanks for asking. I’ve been able to register my email address after contacting customer service and they gave me a link to activate the account.
This problem is solved.

Thank you,
Zakki
Reputatie 4
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Ah good to hear Zakki, you're welcome!. I will therefore close the topic.

Have a nice day! Best regards Petra