Changed my mind about a sim only verlengen, I want a new phone !

  • 23 september 2016
  • 1 reactie
  • 72 x bekeken


First of all, I'm sorry for writing in English but it is important and I don't want to make mistakes.

Here is my problem :

My contract ends in December so I got a message saying I can renew it now either with a new telephone or with a Sim Only.

I rushed a little and renewed for a Sim only.

My question is : can I switch to a new telephone ?

other questions : would I get my new telephone now or at the end of the contract ?

- would I still have to pay for the telephone I have now until the end of the contract ?


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1 reactie

Reputatie 5
Badge +3

I recommend you to contact our customer service and check if you can still change your order. You will receive the phone when we have it in stock. You still have to pay for your current phone.

The number is: 020-754 4444 or 1200 (for when you're calling with a Tele2 number)

Regards, Trinh