- I have received a new SIM card and my phone number has been transferred over today
- I’ve tried to login to my online account to unlock my SIM card
- I can’t login because “Oops, this combination is wrong. Try again.”
- I can’t reset my password because “There is no MyTele2 account yet for this telephone number.”
- I can’t create a new account because “An account with this number already exists.”
- I can’t call Customer Services because I don’t have any network connection.
Not the start I want as a new customer.
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