beantwoord

Adresgegevens aanpassen

  • 6 March 2018
  • 4 reacties
  • 94 x bekeken

Hello, I have sim only subscription and I would like to change my address in mijntele2, but it tells me that I cannot change it myself for 2 months: (Wijzigen is helaas nu niet mogelijk, i.v.m. een blokkade op uw dienst(en). De eerste twee maanden van je abonnement kun je niet alles zelf (de)blokkeren. Nadat je twee facturen hebt betaald is dit wel mogelijk. Vragen? Zie hier voor meer informatie.) How can I change the address in the system?
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Beste antwoord door Rena Chan 6 March 2018, 19:41

For new costumers there are a few restrictions in place, this includes changing the bank account and address.



Those restrictions are lifted automatically after 2 invoices have been paid.



If it's urgent to change your address, you can fill in your account information (costumer number and date of birth) in your profile.
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4 reacties

Reputatie 7
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For new costumers there are a few restrictions in place, this includes changing the bank account and address.

Those restrictions are lifted automatically after 2 invoices have been paid.

If it's urgent to change your address, you can fill in your account information (costumer number and date of birth) in your profile.
You can call customer service 020 75 44444. In the menu: 1) mobile phone then again 1) billing and tech.problems.
Or you can wait for a moderator here on the forum, who will ask for name, address, customernumber in a private message (1-2 days)
Reputatie 6
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Hi @user222

As @Rena Chan said there are restrictions the first 2 months for changing customer details.
If it is urgent, you can send me a private message with your name, address, customernumber.

Thanks, have a nice day!
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"Since there is no activity in this topic, it will be closed"

Arjan van Tele2